The software

Every screen, and the money it protects

Long jobs, several concerns per truck, cores that owe you money, and technicians whose numbers you need to be able to prove. Click any screenshot to see it full size.

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The whole loop

A tech clocks on, and hits Problem when the job goes sideways

This is the sequence, screen by screen, from the bay to the writer’s desk. Click any screen to see it full size.

Technician portal showing a tech clocked onto a repair order with a running timer and booked against actual hours

Step 1 of 5

He clocks onto the job, not just onto the day

One tap on a tablet in the bay or on his own phone. The timer is running against that repair order, and he can see what the job was booked at against what he has actually burned while he works.

Sample shop data. Click to enlarge.

Problem dialog asking what is going on, with options for more time, wrong parts, parts missing and a broken part

Step 2 of 5

The truck fights him, so he hits one button

No walk to the office and no waiting until the end of the day. Five plain answers: the job is bigger than it was sold at, wrong parts, parts missing, a part broke, or something else.

Sample shop data. Click to enlarge.

Time request showing the selected reason and buttons for half an hour up to eight additional hours

Step 3 of 5

He says how much more it needs

Half an hour up to eight, in taps. The office gets a number it can put in front of a customer, not “it is taking longer than I thought.”

Sample shop data. Click to enlarge.

Lower half of the time request showing the reason, parts this now needs, photo attachment and the request button

Step 4 of 5

With the reason, the parts and the photos attached

Seized hardware, rework, helping another tech. Anything he broke getting the old part out goes straight onto the repair order to be ordered, and the photos come off the same phone. Then he carries on working.

Sample shop data. Click to enlarge.

Alerts board showing a technician time request with photos, sold against burned hours, and grant or decline

Step 5 of 5

It lands on the writer's desk before the hour is gone

The office sees the job, what it was sold at against what it has burned, his reason, his photos and the customer's number. They call, grant the hours, and the bill matches the work. His efficiency stops taking the hit for a truck nobody could have quoted.

Sample shop data. Click to enlarge.

The whole loop takes about thirty seconds on the floor. The alternative is a technician quietly eating an hour on a rusty truck and telling you at five o'clock, once the customer has already been quoted.

Screen by screen

1

Technician efficiency

Hours you scheduled against hours you billed, for the shop and every tech.

Scheduled, clocked and billed hours per tech
Speed against book time for flat rate
Effective labor rate for the shop
Work billed with no clock time behind it

Efficiency screen showing shop efficiency, clocked-in percentage, speed vs book and a per-technician table

Sample shop data.

2

The board

Columns you name yourself. Drag a job across and the counter sees it right away.

Your own stages
Who is clocked into which job
Dollar totals per column
Core flags and parts holds on the card

Workflow board with columns for new requests, needs estimate, follow up, awaiting dropoff and order parts

Sample shop data.

3

Work orders that hold a whole build

Each concern is its own service with its own labor, parts, tech and approval. A customer can approve one and decline another, and the money follows.

Several concerns per order, approved separately
Labor rate and technician per line
Fees calculated as percentages
AI write-up, part numbers and labor lines from a tech's shorthand

Work order with services, labor lines, technician assignment and invoice panel

Sample shop data.

4

Cores

Every core that comes off a truck stays on a list until someone marks it sent back.

Flagged when the part goes on the order
Vendor, return date and RMA notes
What is on your shelf and what is late

Cores tab showing cores due back with vendor, due date and notes

Sample shop data.

5

Reports you can pay people from

Hours and labor billed per tech for any date range, plus bonus and commission views.

Any date range, run on demand
Bonus and performance pay
Service profitability and parts margin
Declined work and what it is worth

Summary-by-technician report listing labor lines, hours and labor billed per technician

Sample shop data.

Also in there

Tech portal

Clock into a job from a tablet in the bay. One tap, no menus.

Parts and purchase orders

Raise a PO from the job that needs the part and receive against it.

Scheduler

Drop-off and pick-up calendar with a capacity view.

Customers and vehicles

Service history per truck, VIN decoded, fleet accounts under one customer.

Roles and permissions

Writers, techs and parts see what their job needs. Price changes are recorded.

Your data stays yours

Scoped to your shop at the database layer. Export it in full whenever you want.

See it on your own numbers

We will import a slice of your history and show you your own efficiency screen.

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